Assistant Hotel Manager - Northamptonshire

Assistant Hotel Manager

Northampton

Salary: £30,000

The Client:

A new opening of a four-star independent boutique hotel with 22 luxurious bedrooms.

The Role:

• Working with the opening team to ensure that our prestigious client delivers a successful opening.
• Continued training, support and development of all new members of staff
• Ensuring the smooth operation of the Hotel once opened.
• Improving standards and increasing profits through all departments.
• Managing Housekeeping, Food & Beverage operations, Front Office, Reservations, Events and the hotel Gardener/Maintenance Handy Person.
• Perform duties and oversee the running of the hotel in the absence of the General Manager.
• Reviewing and implementing procedures and SOPs to continually improve the business.
• Pro-actively seeking opportunities and ways to maximize revenue and develop service offered.
• Help to prepare and implement the HOD’s training plans.
• Carry out annual performance appraisal’s and training for HOD’s to support their career development.
• Duty Manager shifts.
• Cover a work shift, holiday and sickness absence for HOD’s if required.
• Produce daily, weekly and monthly reports for the General Manager.
• Ensure that every effort is made to achieve budgeted sales and operational expenses, whilst building upon the reputation of the hotel.

The Ideal Candidate Profile

• A proven and stable background as an Assistant Manager, Operations Manager or Deputy General Manager in a 4 or 5-star Hotel.
• Good F&B background to drive the sales forward.
• Have excellent management and people skills.
• Diplomacy and self-control.
• A thorough and methodical approach.
• Ability to work under pressure.
• Communication is key and that means with other team members, clients and our suppliers.
• Ability to build relationships with customers to achieve guest satisfaction.
• Passionate about guest service and ability to lead from the front.
• Due to the beautiful location of the property it can be difficult to reach by public transport, therefore access to your own transport is advisable.

Hospitality is all about people and our client is committed to its people. They make sure you are happy and well rewarded, so that you pass that happiness onto their guests. As well as excellent training, development and progression opportunities, other benefits include:

• Complimentary meals whilst on duty
• A share of the gratuities
• Complimentary car parking
• 28 Days holiday (Inclusive of bank holidays)
• Auto-enrolment pension scheme
• Longevity rewards