Field Service Engineer (Coffee & Water Systems) - London and South East

Field Service Engineer (Coffee & Water Systems)

London

£35,000 – £38,000 + bonuses | Full-time, Permanent

Schedule: Monday to Friday – 45 hours per week

Territory: On foot - London

About Us

A growing, family-run business supplying commercial coffee machines, boiling taps, and water dispensers to workplaces across the UK. Known for their fast, friendly service and customer-first approach, they are expanding their service team to keep up with strong demand.

The Role

We’re looking for a skilled and enthusiastic Field Service Engineer to carry out planned maintenance / service visits on a range of coffee and water equipment. The candidate has the potential to develop in to a more skilled install & repair engineer if desired. You’ll be on foot daily using public transport, visiting client sites to ensure every system delivers top performance and taste quality.

Key Responsibilities

• Perform scheduled maintenance, sanitisation, and servicing of water dispensers, coffee machines, and boiling taps.
• Install and commission new coffee and water systems at customer sites. – develop into this in time
• Respond to breakdowns and complete call-out repairs efficiently. – develop into this in time
• Provide basic customer training and support on equipment use and upkeep.
• Complete service reports accurately and maintain parts and stock levels in your vehicle.

What We’re Looking For

• Experience: Basic understanding of equipment with a practical mindset. 2+ years working with coffee machines, water dispensers, vending machines, or similar equipment (preferred).
• Skills:
  • • Excellent communication and customer service skills
    • Reliable, professional, and self-motivated
• Driving Licence: Full UK driving licence (ideally required)

Salary & Benefits

£35,000 – £38,000 per year (depending on experience)
Perks include:

• £120/month supermarket lunch allowance (£1,440/year)
• Additional company rewards and annual bonuses (£1,000–£3,000)
• Commission pay, and tips
• Discounted or free food

If you’re hands-on, customer-focused, and ready to join a supportive, growing team, we’d love to hear from you.

Apply now and help us keep workplaces across the UK supplied with great coffee and pure water.