Operations Administrator - London and South East

£30k - Office Support
Ref: 462 Date Posted: Monday 15 Apr 2024

The Role: Operations Administrator

Location: Uxbridge

Salary: £30k

Status: Permanent

Hours: 0800-1630 (Within reason the client is flexible on hours)

Your Mission: Reporting to the Operations Director, this varied operational role requires someone to wear several hats at any one time, playing a pivotal role for both internal and external customers.

The Client: A wonderful family-run business with an exceptional company culture and values. An employer who does care about their employees, is kind, friendly, approachable, and engaging.

The Position: Operations Administrator

  • Assist with arranging installs, including planning/scheduling, and liaising with site contacts.
  • Produce all installation related paperwork including RAMS, O&M’s, on-site drawings, and collate completed project sheets from installers as required.
  • Produce manufacturing job sheets for warehouse team.
  • Be flexible and assist other staff members with additional office duties as required.
  • Working alongside the Operations and Finance team to achieve our monthly Invoiced sales target.
  • Confirming site access details
  • Booking in installations
  • Job paperwork production/collation
  • RAMS, O&M etc. paperwork production
  • Installer communication – proactive/reactive
  • Dealing with emails/installation requests/etc
  • Phone answering – general operations enquiries related.
  • Raising customer invoicing on Sage as required (training will be provided)

Ideal Candidate Profile: (Personality is key over and above skills and experience:)

  • Highly organised and able to assist the Operations Team to ensure that all delivery timescales are met.
  • Good people person who can work well with all types of people.
  • Flexible and willing to do whatever is required to achieve goals and targets.
  • Ability to maintain systems and processes – proactive as well as reactive.
  • Creative thinker who can find new solutions and ways to improve existing processes.
  • Great attitude to help maintain the company culture and atmosphere.
  • Competent with IT, including all standard Microsoft programmes.
  • Confident in customer service including phone calls and emails.
  • High standard of communication skills ability

#Uxbridge #Administration #Operations #Microsoft