Part Time Office Coordinator - Midlands

Part Time Office Coordinator

Location: Hams Hall

Maternity Cover (9-12 months)

Start date: ASAP

Hours: 24HRS 8:00am-16:30pm Monday, Wednesday, and Friday

Hourly Rate: £13.50 - £15.13phr

What’s the role?

This is a great opportunity for someone who enjoys helping people, staying organised and being part of a busy, customer-focused environment.

A significant part of this role will be developed through on-the-job learning, so you do not need previous experience in a similar role. Full training will be provided, including training in our systems and processes. What matters most is that you are reliable, willing to learn and committed to giving customers a great experience. 

Based at BMW MINI Plant Hams Hall, you will support colleagues and customers with their on-site workwear requirements. The role is varied and practical, giving you the opportunity to use your customer service, communication and organisational skills every day. 

You will also act as a key contact on site, helping to make sure customers receive the high standard of service we are proud of. 

What you'll be doing...

• Process customer orders and help resolve order queries.
• Receive deliveries, track orders and let customers know when garments have arrived.
• Complete stock counts and support stock taking activity. 
• Welcome and support visitors to the workwear centre.
• Help deliver our Legendary Service ethos in every customer interaction.
• Keep the work area tidy, safe and organised.
• Submit reports and KPI information within agreed timescales
• Process returns when needed.
• Be a friendly, professional and helpful point of contact on site.

Your Background and Experience 

• Comfortable using a computer, including Outlook and Excel
• Can stay organised and manage a variety of tasks
• Has a positive, can-do attitude
• Enjoys working with others and supporting customers
• Can work on your own initiative once trained
• Is proactive and calm when things get busy
• Takes pride in doing a job well
• Communicates in a professional, friendly and respectful way
• Is willing to learn new skills and develop in the role
• Shares our commitment to delivering excellent service